My husband and I not long ago took a visit for the Virgin Islands and returned on three/11/13. Our Flight house on American Eagle flight 4891 was delayed for consider-off from St Thomas to San Juan. We have been purported to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in New York following a 2 hour layover. We were being reassured in St. Thomas that we might make our relationship and the aircraft would wait for the connecting travellers. Once we arrived in San Juan we discovered our flight had by now taken off. In endeavoring to resolve this we ended up scolded for going to the wrong counter (We ended up sent by an American Eagle staff into the American ticket counter). Surprisingly though, Though we had fully commited that “fake pas,†he was capable to print a Jet Blue ticket from his American terminal! Fortunately we were lastly on our strategy to our vacation spot – JFK in Big apple. After we requested about our baggage the American agent in San Juan wasn’t sure what to inform us. He stated they had likely skipped the flight to JFK in addition but to examine after we arrived there. As we predicted, our baggage did not abide by us to Ny so we submitted a declare and were sent on our way back again to Lisbon, CT three hours clear of Big apple. Another morning, on 3/eleven/13, we called American Airways about our bags and that’s where by the runaround started. We have been originally advised that our baggage Must have produced it to JFK that morning but they could not tell.
I was stunned to understand that American Airlines would not make it possible for people with modest young children board the plane initial. This is often a normal for nearly all Airways. I was touring with my mom, spouse, and four month previous son. I asked the a few african american ladies guiding the desk if I had been in a position to broad the plane early.
Up to now you've designed us eliminate 24 hours of our holiday vacation We work hard for time here are the findings without work do the job and of your respective days have triggered us achieving our spot A person Total Day Later on. Not a satisfied purchaser and can spread the phrase.
Consumers who wish to compliment or complain to American Airlines can Get in touch with the corporate Place of work at:
in the eighth grade. But, within the fifties, with increasing tension on America to remain in advance within the Cold War, homework manufactured a resurgence, and children had been inspired to maintain up with their Russian counterparts.
We're so unbelievable upset with this type of mis-treatment and very poor administration by American Airlines and will never fly you once again.
I flew on American Airways for The 1st time and very last. our baggage was harmed with black grease on it large hunks out with the handles and wheels. your aircraft was filthy and really unpleasant. the flight crew wasn't helpful in the least. My granddaughter was with me which is about 6ft tall no home for her legs and individual laid back in her seat and she or he could not shift in the least in her seat.
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We boarded the airplane and there were two pleasant gentlemen attendants. They served just one round of beverages in a short time and never came back all around and asked if we wanted the rest to drink.
Tomorrow, on my BIRTHDAY, I’ll address your third share allocation as being a Particular birthday existing from all of you and tank you due to the fact-
The entire opposite is your worker Liibide (sorry I didn’t get the spelling of his identify). I wait to phone him a Consumer Service Rep. He did help me with some issues I'd on my outgoing flight but in essence was of no help in anyway with my return flight.
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What I choose to talk to from American Airlines is could you guys please waive this fee for us. I do know I called in today and compensated the various, but in the event you men can remember to help us out, that may indicate a whole lot for our relatives With this holiday.
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